Refund Policy Template Legally Shalini Australia

Refund Policy Template

$120.00 incl GST

This Refund Policy Template is for use if you are a small business where you are selling a product or service online.

It can be added to your online Terms of Sale, Booking Forms or Client Contracts. Simply fill-in-the-blanks and upload!



This Refund Policy Template is for use if you are an Australian small business, solopreneur, e-commerce business that is selling a product or service.

This policy is ideal for start-up businesses. It is not ideal for companies, and businesses offering complex delivery and provision of products and services.

You can add this refund policy to your:

  • Terms of Sale
  • Client Contracts
  • Booking Forms
  • Point of Sale area
  • Purchase FAQs on your website
  • Facebook page or social media profiles if you sell via social media

If you require a customised refund policy to be drafted for your business book in for a chat with me here:


This Refund Policy Template has been lovingly created by me (an Australian lawyer) to give you the protection your business requires without the expense of a custom done-for-you legal service.

Upon completing your purchase, you will receive a downloadable policy template in an editable Word document format along with explanatory notes on how to use and complete the document to customise the policy to your needs. Just fill in the blanks, and then upload to where this policy needs to be displayed, and you’re done.

Upon completing the template, I am available to review your Refund Policy for accuracy before you implement the policy. Book a Coaching Call to have your policy reviewed.

If you are unsure if this template is right for you, please send me an email and I will be happy to point you in the right direction of what your business needs. Contact me here.

Learn more about the Why refund policy is important?