Is it legal to charge late payment, penalty or cancellation fees? With all the Corona and COVID issues at the moment, there’s so many order cancellations, late payments, and customers defaulting on invoicing at the moment – it seems timely to discuss the legalities of charging non-payment, late payment, penalty or early cancellation fees. So … Read more Are penalty fees legal?
Shalini recently spoke with Lauren Stratford, Productivity Coach at Seriously Sorted, regarding client agreements and the multitude of benefits. You can listen here to the podcast, or you may prefer to read the transcript below. As always, if you need help with your own client agreement, you can contact me for a free chat, or … Read more How Your Client Agreement Builds Better Relationships
We all like to think that we know our businesses inside out, but if you don’t have a solid client agreement, how well do you really know your business? You may know that you have a service or product-based business, and that you’re seeing clients, or that you’re generating sales. You may have processes that … Read more How well do you really know your business?
Having been in the legal space for going on 20 years, it’s safe to say that I have had a vast number of conversations with business owners seeking legal support! Some were with established business owners. Some were with men in business. But by far largest business owner group I have supported are new female … Read more Common Pain Points New Female Entrepreneurs Face During Their Start-up Phase
Do you feel you are committed to a quote or a proposal you provided for a client? It’s important to understand that a quote is just an offer, and you can still refuse the client if it doesn’t feel like a good fit. You put time and effort into providing your scope of service and … Read more A Quote Is An Offer, Not a Contract
Do you really know the Muffin Man? Ha ha! What I mean is, do you know who you’re actually doing business with? Sometimes, the name of the person you’re directly working with is not the name that should be shown on the client agreement or invoice. In order to make sure you have recourse to … Read more Do You Know Who You Are Doing Business With?
It is all too common that setting up legals are a lower priority for new business owners. So why should legals be a priority in start up phase? And why are they so often avoided? This question was raised by members of a business mastermind in which I participate as a legal coach and mentor. … Read more Why start-ups avoid setting up legals
Hey you, yes you…over there. Yes you who are poring over your social media post plans, your canva graphic creation to match your #helpfultips posts, and your offer copy that you labour over for #promoday not to mention trying to find a graphic to match! You are spending a lot of sweat, time, and possibly … Read more 10 Ways Business Terms & Conditions Educate Your Clients
If you are a smart business person you will have a service contract or client agreement in place with all of the clients you work with. You will also be asked to sign a contract when doing business with another service provider. For example that may be a contract or service agreement from your graphic … Read more 8 Tips For Managing Contract Amendments
So what is a jurisdiction? Jurisdiction appears in almost every contract or terms and conditions I draft for my clients. I find that people often don’t understand what it means and how it affects dispute resolutions for your business. Jurisdiction refers to the reach of the law in which your business operates. It’s the power … Read more What Is A Jurisdiction And Why You Need To Know Yours