Does My Business Need a Privacy Policy?

Privacy policies are one of those things that many start-ups think they don’t need to worry about. However, almost every business needs to have an effective privacy policy. A privacy policy is a statement or a legal document that discloses how you gather, use, disclose, and manage a customer, website visitor, or client’s data. It … Read more

Good contracts create good relationships, especially during Covid-19 lockdowns

It feels like we’re playing a challenging game of Covid-19 whack-a-mole in Australia right now. As a result, I’ve had MANY small business owners reach out for advice about lockdown-related cancellations and refunds. I’ve had my own personal experience of navigating an event refund policy recently. My gorgeous granddaughter’s first birthday celebrations were cancelled in … Read more

5 Areas I will be Reviewing in My Business in the New Financial Year

The new financial year is here! If you’re like the business owners I’ve spoken with recently, it’s a milestone worth celebrating. From the end of JobKeeper, to snap lockdowns, wage increases and tax returns, it has been a tiring year. I believe it is a time to start with a fresh perspective. Whilst we’re learning … Read more

Have you read any Terms & Conditions lately?

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I’m often asked whether a contractual term or condition is legally binding, and/or enforceable.

Because let’s face it, so many people don’t take time to read, and properly understand ALL the clauses in a contract. Just think of all the times you:

– clicked “accept” on a cookie message,

– accepted new phone software terms of use that pops up with software updates,

– or skimmed through a business service agreement or client contract,

without reading the terms and conditions.

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